Events Manager

Responsibilities:
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Services our customers in order to grow share of the account.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them