Merchant Sales Executive

- Assist the Sales Director in developing and implementing strategies to achieve pre-agreed volume and revenue for the merchant acquiring business.

- Analyze the main lines and identify potential targets with whom to cultivate new business.

- Monitor merchant transactions / volume and formulate appropriate merchant retention strategies to minimize attrition.

B. Customer (Internal & External):

- Verify all documentation received from Merchant is as per Underwriting?s requirement and agreement is signed/ stamped.

- provide quality service to all merchants with respect to their merchant/gateway services.

C. Internal (Processes, Products):

- Follow the prescribed processes for all merchant related activities including ecommerce set-up and activation and integration. Updating of merchant information on timely basis, handling/ processing of acquirer charge backs etc.

- Obtain adequate documentation in line with KYC policies at the time of new merchant sign-ups to ensure compliance with regulatory requirements.

D. Learning & Knowledge:

- Possess working knowledge of the merchant acquiring business and implementation for all payment solutions offered by the company.