Ivr Jobs in Abu Dhabi

An experienced and highly skilled Interactive Voice Response Specialist to join our team. As an IVR Specialist, they will play a crucial role in implementing and maintaining IVR systems that enhance our customer experience and streamline our business operations. They will collaborate More...

Collaborate with stakeholders, including business analysts to gather requirements and create functional specifications for IVR solutions. Test and troubleshoot IVR systems to ensure proper functionality and performance. Monitor and analyze IVR performance data to identify areas fo More...

Produce call, email and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres based on historical data using Emirates Group and contact centre strategy information. Provide the Resource Planning Officer with the detail to enab More...

for answering customer calls, emails and chats, implementing initiatives, and providing the customer with professional customer service. . to provide customer suggestions to the Supervisor with prudence in order to maintain, and enhance company image Make sure the custome More...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo More...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Ascendion Inc., is seeking the following. Apply via Dice today! About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platfor More...

Analyze and evaluate new Content Provider (CP) profiles/catalogues Manage the migration of content between different CP’s with new rights holders Perform weekly content selection on various channels (IVR, WEB, APP, USSD) based on trends, views, latest releases, and downloads More...

Responsibilities: Analyze and evaluate new Content Provider (CP) profiles / catalogues Manage the migration of content between different CP's with new rights holders Perform weekly content selection on various channels (IVR, WEB, APP, USSD) based on trends, views, latest releas More...