IT Service Management Jobs in UAE

Responsibilities: Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departm More...

Preferred Qualifications: High school diploma or Associate degree in electronics or related field Experience in writing computer programs and software applications related to the HVAC industry Knowledge of a variety of electronic or digital control systems, and ability to test More...

About company We are an international forwarding company. We work worldwide in many countries our great team with different backgrounds in Europe Asia the Americas. But whatever we work whatever language we speak we are all united by one general vision to move forward and create a b More...

Contributing with measurable performance goals settings that include personal improvement and competency efficiencies focus on: Service Delivery performance improvement, supporting critical operational gaps, and mainntaining personal feedback session with SD Manager to review operatio More...

Job Description Roles & Responsibilities Being part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. Generate status reports/consolidated IM reports to the ServiceDesk Manager Act as the Single point of contact (SP More...

Key Responsibilities: - Customer Support: Be the primary point of contact for a diverse group of waste generators in a defined geographic region. - Assist clients in characterizing their waste materials to determine appropriate management strategies. - Project Estimation and Document More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Description Develop and implement service monitoring frameworks with KPIs and customer feedback mechanisms.Lead efforts to enhance service quality and address performance gaps.Measure KPIs to assess service delivery efficiency and effectiveness.Identify and address service delivery is More...

Main Accountabilities Day to Day Customer service delivery Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices Handle first-level enquiries received in person, via email, social media, ch More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Roles & Responsibilities Maintain and update databases with new information. Verify data by comparing it to source documents. Generate reports based on data entered. Provide excellent customer service to clients. Answer phone calls and respond to customer inquiries. Process sales ord More...

Understand market, competitor offerings, customers and decision influencers across the region, segments, and verticals within the region. Stay updated on automation, electrical, fire, mechanical, and IoT market trends. Develop a vertical market and account management plan for strat More...

The Digital Marketing Specialist is responsible for lead generation promoting the business concept to potential franchisees and assist in the sales process with identified prospects.Responsibilities: Conduct research to analyse client needs and requirements (e.g. local/national trends More...

Roles & Responsibilities We have an urgent requirement for Operational Risk Management Consultant for our banking client based at Sharjah Operational Risk Assessment Process for Risk Management --Must Retail and Wholesale Banking segments in UAE/ GCC----Must; Desired Skills: Goo More...

Responsibilities: Consistently recruiting excellent staff. Maintaining a smooth onboarding process. Training, counseling, and coaching our staff. Resolving conflicts through positive and professional mediation. Carrying out necessary administrative duties. Conducting performan More...

The objective of Social Media manager is to develop strong and innovative strategies to promote the business brand products and services And sales A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC SEM email social media and dis More...

Job Description Synopsis It’s an exciting time to work for Etihad. We are transforming the aviation industry through creativity, innovation and sustainability, pushing the boundaries to create a world of thoughtful choices for our guests on every journey. And just as we aspire More...

Responsibilities Support in planning and implementation of experienced hire recruitment (manager and principal hires) Work closely with practice area leads and recruiting points of contact (PoCs) to capture needs, profile briefs and target hires. Maintain ongoing communication (verba More...

The Digital Marketing Specialist is responsible for lead generation promoting the business concept to potential franchisees and assist in the sales process with identified prospects.Responsibilities: Conduct research to analyse client needs and requirements (e.g. local/national trends More...

Responsibilities Learns customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and w More...