Inbound Call Center Agent Jobs in UAE

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Job Description Plan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may effect t More...

Roles and responsibilities The Reservations Agent is responsible for providing exceptional customer service by assisting customers in choosing stay options, making reservations based on their requirements and budget, and ensuring a smooth booking process. This role involves effective More...

Conduct market research to determine property values and competitive prices.. Develop comprehensive marketing strategies to promote listed properties. Coordinate showings, open houses, and tours for potential Tenants or buyers. Negotiate contracts and handle paperwork necessary for sa More...

Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using specified greeting for More...

Roles and responsibilities Handle all food and beverage reservations, including processing requests, managing booking systems, and ensuring accuracy of reservation details. Accommodate special requests and modifications as needed. Proactively handle customer queries offering perso More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers& More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantH More...

To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures.To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the hotels image and to increase More...

Excellent communication skills in English, both written and verbal; knowledge of Arabic is an advantage Trustworthy with attention to detail and high levels of accuracy in their work Pro-active and energetic with a positive 'can do' attitude Ability to multi-task with pri More...

Responsibilities: Meeting with clients. Offering specialized financial guidance and advice. Completing financial needs analyses. Creating and explaining customized plans. Utilizing knowledge of tax investment strategies. Assessing clients' financial portfolios. Analyzing More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by e-mail. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work ar More...

People management of a DC team of shift engineers/technicians and other support functions. Provides the team with technical support and advice on complex critical issues. Acts as SME and leads team members' training. Reviews specialist contractual reports and activities and in More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

Accountabilities • Maintain and improve service quality, ensure that IT services meet or exceed service levels requirements through continuous review of service performance. • Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external More...