Helpdesk Jobs in Dubai,sharjah
Helpdesk Jobs in Dubai,sharjah
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Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertain More...
Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m More...
Responsibilities: Assist the Sr. Manager Energy Programmes with the staff education and training development related to carbon reduction matters. Manage the promotion, education and project support for energy, decarbonization, environmental, habitat compensation, and mitigationprogr More...
Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...
Responsibilities: Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car. Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed in More...
Customer Satisfaction &quality
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Officer, Communications
Responsibilities: You’ll edit and proofread written materials for quality and adherence to appropriate writing style. You’ll support the Dubai Airports Brand & Communication team with the development and delivery of high-quality creative content and events, with a st More...
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...
Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...
Responsibilities: Manage service providers’ contracts, audits, reports & invoices for all soft services. Perform the day-to-day inspections and administrative works required to ensure work progress and productivity performance and maintain updated records for activities. More...
Resposibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Accept and deliver all messages correctly and promptly for both Guests and management Ensure all wake up calls take place at the correct time Demonstrate knowledge of all hotel faciliti More...
Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin More...
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: Consistently offer professional, friendly and engaging service. Greet all guests as they enter and exit the hotel while ensuring service standards are followed. Make sure no guest is left unattended; you must be in touch with all. Be an Ambassador for the hot More...
Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...
Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...
Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs.
Responsibilities: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, includin More...
Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully a More...
Responsibilities: Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inq More...
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