Helpdesk Jobs in Dubai,sharjah

Manage existing client relationships through a consultative approach as a business partner, responsible for retention, upsell & cross-sell Understand the intricacies of our services and partner networks thoroughly to leverage as needed to meet our clients’ needs and transl More...

Responsibilities: Working closely with the manager or assigned staff member, and completing all allocated tasks. Conducting desktop research, or gathering information through surveys or by speaking to clients and staff. Attending and participating in meetings, workshops, events, More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Work closely with Customer Service Manager and assist in implementing a comprehensive Customer Service Program across assigned operating assets. Assist the Customer Service Manager in developing, amending and updating the customer service manual as and when required and ensure that it More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities : Todeliver High quality of customer service To provide attendees / Operators to assist andhelp Customers Visiting To identifyand prepare potential job applicants who will be appropriatecandidates. To meet theEmployer’s legal and financial requirementsAcc More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities. Drive growth and data-driven improvement across the engagement and retention funnel to increase revenue through journey building, customer engagement and repeat transactions More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Lead Business Development Team to achieve their monthly targets. Lead new initiatives to reach to key brokers locally and internationally and expand our Agent network. Identify new markets and business opportunities to increase sales revenue. Oversee BDMs ongoin More...

Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects Be responsible for educating and developing prospects leading to hand-off to sales teams Create target prospects lists a More...

Responsibilities: Delivering the highest level of Customer Service at all customer touch points Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. Supervising service partners’ activities for the smooth acceptance of passengers. Directing Arriving/Departing More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...