Helpdesk Coordinator Jobs in Dubai

Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...

Responsibilities: Supports Sales team in processing orders and reaching monthly target Manage the entirety of the order process including returns to ensure a smooth customer transition Verifies purchase orders received from customer by checking the unit price and inventory Process More...

Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confide More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Responsibilities: Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. Organizing, attending, and participating in stakeholder meetings. Documenting and following up on important actions and decisions from meetings. Preparing necess More...

Responsibilities: Managing building and equipment maintenance schedules. Responding to urgent maintenance calls. Preparing for emergencies by creating building evacuation and other action plans. Testing building security systems and promoting safety within the building. Managin More...

Responsibilities: Performing market research. Gathering and processing research data. Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Greeting and directing visitors, answering questions, and responding to complaints and requests. Making arrangements for meetings and travel. Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and upda More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Must be able to work professionally with the other staff to ensure satisfactory customer service is delivered Must maintain a friendly and courteous manner at all times to ensure customer satisfaction. Asian nationality can apply, Experience and fresher both can apply. Salary AED1500 More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Performing accurate research and analysis. Coordinating arrangements, meetings, and/or conferences as assigned. Taking dictation and writing correspondence. Compiling, proofreading, and revising drafts of documents and reports. Daily record keeping and filing More...

Responsibilities: Using various skip tracing methods to locate clients. Interviewing clients telephonically to establish their ability to pay debt. Overcoming stall tactics and objections, and suggesting sources of money for debt payments. Encouraging clients to utilize payment More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: We are looking for coordinator , with experience in coordinating with various department in organisation. Must have excellent skills in excel, word and power point. Must be fluent in Arabic and English language.

Responsibilities: Overseeing all supply chain operations. Organizing and managing inventory, storage, and transportation. Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders. Ensuring the safe and timely pick-up and delivery of ship More...