Head Of Customer Experience Jobs in Dubai

Responsibilities: Ensure adherence to internal policies, processes and procedures for all technical services projects following applicable standards and regulatory requirements. Develop and maintain strong relationships with executives and senior management. Ensure that all tasks a More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance More...

Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...

Being a Team member for Wireline Operations team Having ownership for assigned tasks and delivering on time Performing Maintenance of Electrical tools under supervision Attending HSE training to comply with company regulations.

Responsibilities: Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs Superv More...

Responsibilities: Draft and maintain accurate yearly financial statements, in accordance with International Financial Reporting Standards. Direct preparation of annual budgets and monthly forecasts; establish and/or recommend to management major economic objectives and policies for More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs Superv More...

Responsibilities Develop active communication and close rapport with local authorities such as tourism board, convention bureau, airlines, Rotana area sales offices and other sources of sales information and support Assess group business to maximize contribution from available publi More...

Responsibilities Assist Director of Sales & Marketing in the preparation of month end report Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets Ensure Rotana strategies and structure are met at all times Design and implem More...

Responsibilities: Ongoing competitor reviews and checks to identify special offers and activities done by the hotels in the competitive set. Supporting the dissemination of all communications materials to media including press releases, picture stories, listings etc. Provide the re More...

Responsibilities: Define, manage, and optimise the key pillars of the Group’s digital performance: traffic acquisition, platform optimisation, analytics, and product management. In conjunction with the VP Brand Marketing, Digital and Loyalty and HQ Department Heads, formulate, More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of o More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...