Head Of Customer Experience Jobs in Dubai

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...

- Define the brand strategy across 3 concepts and manage the full P&L for marketing - Define the marketing budget by market/store, online/offline - Define and oversee the development of the corporate brand guidelines and ensure alignment with the brand strategy on branding, advert More...

Leading operationally the UAE and KSA Chalhoub Fulfillment Centers by managing in-house Logistics and functionally the other fulfillment centers located in Kuwait, Qatar, Bahrain, and Egypt. Lead delivery of all targeted Business Plan metrics across productivity, quality, cost, safe More...

Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place app More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Customer Care and Sales Ensure adherence to the Hybrid Customer Care Department Standards of Excellence Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat) Identify ways to person More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Female Only Without DHA License Should have Bachelor in Nursing Should have experience as a caregiver in UAE or in their home countries Must be available in the UAE The applicant must have a Degree in Nursing from a recognized medical school. More...

Is responsible for the end to end operation of all digital environments. Is jointly responsible for the customer fulfillment proposition, including delivery and operational excellence. Working closely with IT and logistics, to fully own the operation and roadmap to deliver a leadin More...

Responsibilities: Due to our newly launched lifestyle and fitness club at Jumeirah Beach Hotel an exciting opportunity has arisen for a Head of Fitness to join the team. The main responsibilities of this role will be to manage the team of personal trainers, drive the standards of More...

Manage and oversee the daily operations of the accounting department including: month and end-year process accounts payable/receivable cash receipts general ledger payroll and utilities treasury, budgeting cash forecasting revenue and expenditure variance analysis More...

Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations Determine internal audit scope and develop annual plans Obtain,analys More...

Sources advertising opportunities and develops relationships with key media to secure and grow media coverage both online and offline at a competitive price (digital, print, electronic, outdoor). Consistent quality lead generation to make sure all providers' schedules are up to More...

Proven experience as Head Chef Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up-to-date with culinary trends and optimized kitchen processes Good understanding of usef More...

Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and internati More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...