Guest Service Officer Jobs in Dubai

Responsibilities: As a Guest Relations Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful a More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

- Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world - Ability to make a differen More...

Responsibilities: As a Guest Relation Manager for Conrad Dubai, you will be responsible for performing the following tasks to the highest standards: The Guest Relations Manager will act as the “owner” of the guest database and is responsible for helping to create the ame More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Responsible for running the day-to-day operations of Government relations. Assist departments in the interpretation, orientation, training and analysis of Government relation’s matters. Assists in administering the Human Resources policies and procedures re More...

Gather related information of business data, and ensure it is processed correctly in the related applications Ensure customer service is delivered and the related KPIs and SLAs are properly met Troubleshoot the cases of failure in the data creation, data integrations or interchange More...

Responsibilities: Maintain a full display of products via merchandising methods as laid down by the company. Provide the highest level of Customer Service. Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper. Conduct a daily detail More...

Responsibilities: Compliance: Monitor and secure execution of signed contracts and agreed terms and conditions. Perform compliance/spot checks at SP to verify compliance with given parameters, such as quality of equipment, safety, and security, etc. (Specific for Logistics Services: More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintai More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Support the development and implementation of HR initiatives and systems Provide counseling on policies and procedures Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process Create and implement effective onboarding plans D More...

Responsibilities: Installing security systems and controls. Inspecting and patrolling premises regularly. Monitoring surveillance cameras and reporting suspicious behavior. Communicating with law enforcement, fire departments, and emergency medical personnel. Monitoring public More...

Responsibilities: Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to More...

Develop and implement an effective legal compliance program Create sound internal controls and monitor adherence to them Draft and revise company policies Proactively audit processes, practices and documents to identify weaknesses Evaluate business activities (e.g. investments) More...