Guest Service Jobs in UAE

Responsible for the speedy and courteous answering of the incoming calls both internal and external in a warm and friendly tone. Entering of HotSOS guest requests and monitoring of response timing. Ensure that all requests are handled in a timely manner and to follow up with the g More...

Job Description As a Reservation Agent, you will play a pivotal role as the initial point of contact for room reservations. Your responsibility goes beyond mere transactions; it entails delivering an unparalleled level of service that aligns with our esteemed reputation. With meticul More...

To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. To manage in the absence of the Assistant Security Manager, the department according to the established concept statement providing a safe, secured More...

Job Description How does your working day look like … Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, in accordance with established recipes and standards. Provide exceptional customer service by greeting gue More...

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all More...

The successful candidate will have a minimum of 1 year experience with Reservations OR significant experience of working in contact center OR significant Customer Service experience (1 year or more). Previous sales experience is preferred. Impeccable personal presentation, patient whe More...

Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and ensure all operational tasks i More...

Job description Reception Manager, CarboneAbout the roleAs a Reception Manager at Carbone, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dinin More...

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned o More...

Roles and responsibilities We are seeking an experienced Restaurant General Manager to join our pre-opening team. As the Restaurant General Manager in Aelia you will be responsible for overseeing all aspects of the restaurant's operations, including but not limited to, training, More...

We re recruiting a Concierge Corporate for one of our clients based in UAE.About Our Client:Our client is a leading producer of gray and white cement strategically based in the UAE. They are recognized for their commitment to quality and innovation in the cement industry. More...

Roles and responsibilities Minimum Certification in Maintenance Engineering or related Technical field. Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company. Good knowledge of preventive maintenance of Hotel assets. Conduct all operationa More...

We are looking for a highly motivated Bar Manager that can bring all of this to life. Working with the mixology team to the service colleagues and hostesses, you will be the person that brings all these elements together, to create one the most talked about bar experiences. The bar ma More...

Job Title: Lobby AmbassadorLocation: Rixos Bab Al BahrContract: Permanent Fulltime Our Front of House team are the greatest ambassadors for our resort delivering a courteous and welcoming greeting to every guest who passes through our doors and playing an integral More...

Summary Proactively finding opportunities and leads for business growth by being closely in touch with clients. Entertaining and conducting hotel inspections with clients. Arranging appointments with clients off-site. Handling guest and employee enquiries in a courteous and ef More...

At Rixos Bab Al Bahr we believe that a stay is not just a temporary pause but an opportunity to fall in love with a blend of refined luxury and playful indulgence. Our commitment to excellence goes beyond the ordinary and we invite you to be a part of a team that transforms each More...

Job Description Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and ackn More...

Roles and responsibilities The Coffee man is responsible for ensuring that all guests arriving to the hotel have a warm welcome and following the hotel brand standard on serving Arabic coffee with dates and/ or any other amenity. Other roles may include escorting the guest to the res More...

At Rixos Bab Al Bahr we believe that a stay is not just a temporary pause but an opportunity to fall in love with a blend of refined luxury and playful indulgence. Our commitment to excellence goes beyond the ordinary and we invite you to be a part of a team that transforms each More...

Check the grooming appearance of colleagues in compliance with the hotel brand standards. Ensures a high standard of sanitation and hygiene in the restaurant. Promotes up-selling at all levels and by personal efforts through guest contact. Handles all guest comments and complaint More...