Guest Service Jobs in Dubai

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionJOB SUMMARYAssists in leading the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service...

A Food and Beverage Captain with Waldorf Astoria Hotels & Resorts is responsible for assisting the Restaurant Manager in managing the restaurant operations to consistently high standards. Effectively control the flow of customers and orders throughout service. Ensuring the restaurant team maximize a...

To use the proper telephone etiquette as per Sofitel standards.To respect the privacy of the guests and the confidentiality of the information.To assist and to coordinate the daily activity with the butlers and the Club Millesime Lounge Supervisor and to replace him/her whenever needed.To call the C...

Maintain comprehensive knowledge of the dining room layout table/seat/section numbers proper table setups room capacity hours of operation price range and dress code.Understand restaurant reservation procedures thoroughly.Keep track of daily house count arrivals departures and VIP guests.Be aware of...

As an Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations achieve outlet business goals ensure the manning schedule is up to date oversee regular preventative maintenance maintain outlet safety and sanitation...

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction maintain a safe and sanitary work environment and ensure only the highes...

Like all members of the kitchen team the Commis Chef must maintain high standards of health andsafety including personal hygiene. You will be responsible for producing the most creative and excellent dishes ensuring that the guests expectations are exceeded and fully satisfied. The person in this po...

Commis Chef must maintain high standards of health and safety including personal hygiene. You will be responsible for producing the most creative and excellent dishes ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively commu...

We are looking for a heartfelt Learning Development & Quality Manager who will be responsible for strategically enhancing the hotels performance by identifying training needs developing effective learning initiatives and meticulously overseeing quality standards to ensure exceptional Heartist and gu...

Collaborate with clients to understand event requirements and preferences Assist in planning and organizing food and beverage events considering budget constraints Coordinate with various departments across the Hotel to ensure seamless execution of the events Manage and supervise event staff ensuri...

THE POSITIONTo manage the operations of Front Office by ensuring product and service quality standards are met. KEY RESPONSIBILITIES Guest Service & OperationsSupervise all front office functions ensuring guests receive prompt personalized and professional service.Oversee guest arrival and departure...

The Housekeeping Manager reports directly to the Director of Housekeeping.  (s)he is in charge of the daily operations of the housekeeping department.Special attention to the preferences and needs of VIP or high-profile guests ensuring they receive personalised service tailored to their expectations...

Prime Function:Provide quick and friendly service to callers and direct calls to the appropriate departments during the  shift.Ensure speedy and courteous answering of incoming telephone calls both internal and external following the standard phrases during the  shift.To ensure that all guests and c...

Overlook the overall hotel operations at night.Monitor responsible use of all available systems and equipment in the hotel.Ensure that daily financial reports prepared during night (dayend) are accurate and submitted consistently on time to respective executive members.All reports required by all de...

Maintain thorough accurate and well-organized records of all sales agreements contracts and quotations in compliance with Sofitels policies and procedures.Possess a strong understanding of the contribution margins of various products and collaborate with departmental heads to drive profitability and...

Check the reservation system and inhouse guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request VIP etc..Distribute reservations among all servers equally informing them of all information necessary. Example Birthdays ann...

The Host / Hostess will act as a personal representative of the hotel providing service that reflects the high standards of Fairmont Dubai. It is our goal to exceed all Guests expectations when they come to dine with us. Team service will be a key to our success in providing a warm and personal expe...

A doorman is the first impression of a hotel when a guest arrives you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with their bags and...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests personallyLiaise closely wi...