Guest Service Jobs in Dubai

Roles and responsibilities Oversee the front desk operations, ensuring all guests receive prompt, professional, and courteous service. Handle guest check-ins and check-outs, room assignments, and special requests. Address and resolve guest complaints and concerns in a timely and More...

Roles and responsibilities An opportunity has arisen for a Butler to join the Guest Relations Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Butlers act as the main contact of the guests and ensures communication with other departments is flawless More...

Supervise the spa and recreation personnel across the cluster, including supervisors, therapists, receptionists, gym staff members, and lifeguards. Maintain and elevate the standards of service and cleanliness across all spa and recreation facilities. Ensure that all spa and recre More...

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep More...

Roles and responsibilities Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests. Display proper and professional phone etiquette and assure that all guest details and r More...

Co-ordinate with Concierge and Guest Relations to prepare a daily guest arrival list by flight details Co-ordinate with the Chief Concierge for the number of cars needed for expected arrivals Greet guests with arrival and departure details at the airport’s arrival hall Arra More...

Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure. Maintain effective communication with all relevant departments to ensure seamless service delivery. Stay updated on hotel and local services, keeping abreast of any changes More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

Roles and responsibilities Previous experience of 1-2 years in a Luxury Hotel environment as a Hostess. A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. An elevated and energetic Conversationalist, engaging Guests with lively discussions. More...

Interact and engage with restaurant guests and maintain high quality service standards Motivate team members and maintain a high level of team spirit (or team cohesiveness) Handle guest complaints effectively and professionally Consistently looking to increase satisfaction levels More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Roles and responsibilities Passionate about guest interaction, food and beverage? As an Outlet Manager, you will lead your team to create unforgettable Food & Beverage experiences for our guests. What Is In It For You Employee benefit card offering discounted rates in Accor More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and provides cons More...

Roles and responsibilities Assisting the kitchen team members in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area Ensuring high standard of cleanliness, sanitation and orderliness in all More...

Roles and responsibilities Previous experience of 1-2 years in a Luxury Hotel environment as a Hostess. A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. An elevated and energetic Conversationalist, engaging Guests with lively discussions. More...

Handle queries through telephone, fax, and email Communicate in a clear and effective manner Be familiar with the all outlets, its menu and should be able to sell best to our guests Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling More...

Responsible for pick-up and delivery of guest laundry. Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed. Count and verify all items as per the laundry and dry cleaning lists and record collection and deliv More...

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current pro More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay wi More...

Roles and responsibilities Job Description Minimum Certification in Maintenance Engineering or related Technical field. Minimum of 1 -2 years’ experience in a similar position in a 5-star hospitality company. Good knowledge of preventive maintenance of Hotel assets. Ord More...