Guest Service Jobs in Dubai

First impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience t More...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their co More...

DescriptionPOSITION SUMMARYOrganize confirm process and conduct all guest checkins/checkouts room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency l More...

Proven experience as a Head Waitress or similar role in a high-end, fine dining restaurant, preferably with a focus on French cuisine. Minimum of 1 year of experience in the UAE. Knowledgeable in using Macro system. Capable of working in a smoking area. Must be 5’7” More...

Roles and responsibilities Always greets and welcomes guests promptly in a warm and friendly manner. Always thanks and gives fond farewell to guests conveying anticipation for their next visit. Assists guest with table reservation. Assists guest while seating. Ensures guests ar More...

As Guest Service Attendant, you will ensure all guest's needs are met and they are assisted in a warm and personalized manner. You will be responsible for the setup and maintenance related to the beach, Aquaventure, Towel Cabanas, Guest Buggies, and Guest Cabanas. You will keep a More...

Roles and responsibilities Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled. Inform guests of vehicle parking procedures, if necessary, and direct Valet Parkers accordin More...

Roles and responsibilities Greet guest, inquire into their appointment status and relay information to associated spa therapist. Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure. Oversee the cleanliness and sani More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

Roles and responsibilities Supervise front office operations during assigned shift. Supervise cashiering activities during shift. Keep updated on financial targets & compile occupancy statistics. Supervise Group Bookings Assist in handling guest complaints. Be familiar wit More...

Roles and responsibilities We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal ef More...

Roles and responsibilities A Guest Relations Agent is a hospitality professional responsible for creating and maintaining positive relationships with guests, ensuring that their needs and expectations are met during their stay at a hotel, resort, or other accommodation facility. The More...

Roles and responsibilities Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking More...

As a Bellman you will be the service rock stars of our hotel! You will perform the daily Front Services activities primarily tasked in providing all hotel guests & patrons with highly efficient and detail luggage service, directions, greeting, property information, porte cochere a More...

Roles and responsibilities 1. Floral Design Skills Creating beautiful arrangements for various occasions, including weddings, funerals, events, and everyday needs. Knowledge of different flower types, foliage, and materials to craft aesthetically pleasing designs. Ability to cus More...

Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Fluency in the English language - extra language skills would be great, but not essential. Your Time management skills will be impor More...

As Captain at Royal Tearoom, you will assist the Restaurant Assistant Manager providing hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will dr More...

As a Guest Room Valet, you will service, replenish, prepare all allocated rooms and suites and maintain the other areas such as corridor, pantry, staircase and lift landings as per resort standards. You will arrange and handle the mobile supplier & mobile collector as per resort s More...

guesAs a Doorman you are the owner of the Porte Cochere and will drive ensure all colleagues are moving in a highly efficient and coordinator, curated manner ensuring exceptional service is delivered to all guests. You will be entrusted with greeting all guests in a professional, ener More...

Roles and responsibilities A Guest Experience Agent is a hospitality professional who plays a central role in ensuring guests have a positive, memorable, and seamless experience during their stay at a hotel, resort, or similar establishment. They are responsible for handling guest in More...