Guest Service Jobs in Dubai

What you'll do You’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as dri More...

Roles and responsibilities Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and More...

Roles and responsibilities 1. Customer Service Excellence Description: The GEM must have a deep understanding of customer service principles and the ability to provide exceptional service to guests, resolving complaints and ensuring satisfaction. Why It’s Important: The rol More...

Roles and responsibilities An exciting opportunity has arisen for a Seasonal Guest Relation Executive - Food & Beverage Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are: Identify customer needs and expectations correctly, including those w More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

About the Job: An opportunity has arisen for a Guest Relations Executive to join Shimmers Restaurant. The main duties and responsibilities of this role: Providing excellent customer service to all guests, including greeting them warmly and engaging in small conversations to make More...

As a Guest Relations Manager at Carbone, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests More...

Roles and responsibilities An opportunity has arisen for an Service One Agent to join our Telecommunications team at Jumeirah Beach Hotel. The main duties and responsibilities of this role: Responsible for the speedy and courteous answering of the incoming calls both internal More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

To promote efficiency confidence courtesy and an extremely high standard of social skillsTo generally promote and ensure good interdepartmental relationsEstablish promote and maintain good public relations and enhances sales for the hotel at every opportunityTo display a pleasant mann More...

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example Keep your supervisor up More...

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...

As a Guest Room Valet, you will service, replenish, prepare all allocated rooms and suites and maintain the other areas such as corridor, pantry, staircase and lift landings as per resort standards. You will arrange and handle the mobile supplier & mobile collector as per resort s More...

Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling More...

Co-ordinate and lead school tours for prospective parents and visitors, promoting the school’s USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets. Day to day management of the school’s Front of House/R More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, fo More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Executive to join their team in Dubai. Responsibilities: Liaising with the housekeeping a More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Maintain operation and cleanliness of the pantry and the reception desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards Maintain an organized and professional atmosphere. Prepare and set tables and/or trays accordi More...