Guest Relations Agent Jobs in UAE

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Ensuring that cleaning and household chores are completed. Answering telephonic and written communications on behalf of the employer. Greeting guests in a professional manner upon their arrival. Sourcing and training new staff, preparing and communicating staff More...

Responsibilities: Assist with general inquiries about the hotel and its facilities and daily events and functions Inspect rooms/suites of top VIPs on arrival and staying in house Be fully aware of emergency procedure (i.e. in case of fire) defined in the Emergency Evacuation Carry More...

Responsibilities: Meet and escort guests to their rooms after arriving from the airport having completed the registration procedures at the airport reception. Prepare next day's VIP arrival list, along with amenities requisition and check the previous night's no shows and p More...

Responsibilities: To be considered for this role you must have experience of working as a Reservations Agent within a 4 or 5 Star hotel or apartments and have knowledge of the Opera Booking System. If this sounds like you and you are passionate about providing thoughtful and generou More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Transforms a request for information into a potential reservation as soon as there is an opportunity. Does not disclose any financial information or any other information of the Accor Hotels. Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pi More...

Book room reservation requests, enter rooming lists, and update accurate information in the system Recommend property facilities and assist guests with information and special requests Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to More...

Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hotel More...

Responsibilities: Assist sellers and buyers with purchasing or selling the property Perform comparative market analysis to provide advice on property value Continue to develop network to become an area specialist in your community Understand client requirements and present several op More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran More...

To maintain personal contact with guests and act as hotel ambassador to greet and communicating with guest at the lobby - To be totally familiar with room amenities, layout, rate structure, outlets (e.g. operating hours, menu, prices), facilities and services offered in the hotel - More...

Responsibilities: Offering counseling services to employees. Participating in recruitment and firing processes. Performing employee background checks and verifying information. Communicating policies pertaining to Human Resources, compensation, and benefits. Conducting exit int More...

Responsibilities: Responding to requests for information release or press conference from the media or designating a spokesperson or source of information. Establishing and maintaining relationships with consumer, community, employee, and public interest groups. Writing press rel More...

Responsibilities: Liaise with clients to establish their needs. Communicate with the social media team and marketing department to plan content. Establish and maintain relationships with clients. Research industry trends. Approach media outlets to negotiate advertising opportun More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...