Guest Relations Agent Jobs in UAE

Responsibilities: -To serve the guests in accordance with the JW Marriott standards of Food and Beverage Quality Service. -Display aggressive hospitality with both guests and co-workers. -Take pride in all facets of the service to include quality, appearance and professionalism. - More...

Responsibilities: Check out of departing guest in accordance with the established standards Give a warm welcome and check in guests taking into account the established SOPs Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest i More...

Responsibilities: Liaise with clients to establish their needs. Communicate with the social media team and marketing department to plan content. Establish and maintain relationships with clients. Research industry trends. Approach media outlets to negotiate advertising opportun More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...

Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requi More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Dispatch baggage/Cargo/Mail correspondence to flights; Ensuring that all pre and post flight documentation is completed and delivered in a timely manner Ensure performance is as per laid down procedures and guidelines in a controlled and consistent manner as well a More...

Responsibilities: Provide excellent customer service To support Chauffeur drive services Report any problems/concerns with vehicle availability to the team leader. Being well informed about any information that might be useful to the customer during the journey. (weather condition More...

Responsibilities: Liaise with clients to establish their needs. Communicate with the social media team and marketing department to plan content. Establish and maintain relationships with clients. Research industry trends. Approach media outlets to negotiate advertising opportun More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Provide prompt, courteous and efficient service to all guest, so as to achieve a hi More...

A customer service manageroversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Develop PR campaigns and media relations strategies Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management Edit and update promotional material and publications (brochures, videos, social media posts etc.) Prepare and distribute pr More...

Responsibilities: Developing and implementing human resources policies. Supporting strategic objectives. Hiring staff and negotiating employment agreements. Ensuring compliance with laws and regulations. Managing staff wellness and performance reviews. Motivating and supportin More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...