Guest Relations Agent Jobs in UAE

Minimum of 2-3 years of experience in a similar role within a luxury hotel or restaurant setting. Strong communication and interpersonal skills are essential qualifications. Additionally, a dedicated commitment to and passion for the Food and Beverage industry is expected.

Oversee a team of hostesses, ensuring they adhere to the Restaurant Reservations Standard Operating Procedures (SOP) and optimizing table allocation and guest flow. Maintain a continuous presence at the restaurant hostess desk to warmly and promptly welcome all guests upon arrival, More...

Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

What will I be doing? As a Food & Beverage Guest Relations, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Food & Beverage Guest Relations will also be required to have extensive knowle More...

Ensure through effective supervision that all services provided at Guest Relations are always available and carried out efficiently. Implement guest recognition and guest contact programs. Implement repeat guests and other related programs as well as update guest profile with pert More...

What you will be doing: Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs More...

Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate t More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

Take responsibility of all Shangri-La Circle members and VIP guests Ensure all guests enjoy the best possible hotel experience Provide help and assistance to all guests Engage with guests and enhance their overall experience with the hotel Create an exceptional and memorable exp More...

Manages and conducts regular inspections of all butler areas including occupied and non-occupied rooms, floor receptions and butlers’ pantries to ensure standards and consistency are always maintained to the highest level Ensures that the team adhere to all hotel and company More...

Our client is a renowned wellness center committed to providing exceptional health and wellness services. They are seeking dedicated and personable Guest Relations Executive to join their team and enhance the experience of their valued guests. The Guest Relations Executive will be res More...

Our client is a renowned wellness center committed to providing exceptional health and wellness services. They are seeking dedicated and personable Guest Relations Executive to join their team and enhance the experience of their valued guests. The Guest Relations Executive will be res More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Perform other duties and responsibilities as assigned by the Guest Relations Manager or Assistant Front Office Manager. Represent the Guest Relations Manager in his/her absence. Know the standards and put them into practice in his daily work, thus actively pursuing the hotel's objecti More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

You should have a minimum of 3 years experience in a similar role as Receptionist or Guest Relations Agent, in a Spa or Welness environment with excellent communication, interpersonal and leadership skills. Additional languages such as Arabic, French, Russian, Spanish, German, or Mand More...

Roles & Responsibilities Company Description Every Novotel is a destination in itself. The natural and intuitive modern design gives our hotels a relaxed but lively atmosphere, making each area the perfect spot for guests and locals to have a drink, a bite to eat, work, play or just More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Manager is kept fully aware of any relevant feedback from guests an More...

Greet and receive guests in a friendly and professional manner. Handle guest check-in and check-out efficiently and accurately. Provide information on hotel facilities, services and local attractions. Resolve guest complaints and problems in a timely and satisfactory manner. Answer ph More...