Guest Relations Agent Jobs in UAE

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP g More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Coordinate with Front Office, Housekeeping and In Room Dining to ensure room preferences are honored so that Arrival, Stay and Departure experience is a seamless experience Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, addres More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critic More...

Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors Make our Guests and Visitors feel warm and welcome Assist Guests with luggage Assist Guests with directions to the Front Desk, or any other area of the Hotel Welcome Guests using authe More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Meet, greet and direct Guests who enter the lobby area \t Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements \t Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and More...

We are partnering with a techenabled hospitality firm and a leading provider in the luxury hospitality sector offering innovative accommodation experiences. They are looking for a Guest Relations Executive to join their team in Dubai. Responsibilities: Liaising with the housekeeping a More...

Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. Take initiative to add a personalized experience. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report More...

Caring, positive attitude towards guests and colleagues. Hospitality mindset. Upholds professional values, ethics, and standards of integrity. Have a strong eye for detail. Good level of English. Genuine interest in helping guests. Must possess high levels of integrity and mat More...

Responsibilities: The selected candidate will be the ambassador of the company in front of the guests; the first to greet guests as they arrive and provide them with above-and-beyond service to ensure their experience will be worth remembering. Direct communications with guests befor More...

Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfaction Manage guest services staffing and supervision, including scheduling, training, performance management, coaching, and discipline as needed, promotional recommendations, etc. Handle More...

Assist the Guest Relations Manager in managing and supervising the Guest Relations team. Provide guidance and support to the Guest Relations team members, ensuring excellent customer service. Handle guest inquiries, requests, and complaints, resolving them in a professional and ti More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Caring, positive attitude towards guests and colleagues. Hospitality mindset. Upholds professional values, ethics, and standards of integrity. Have a strong eye for detail. Good level of English. Genuine interest in helping guests. Must possess high levels of integrity and mat More...

Job Description PURPOSE OF POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Key Roles & Responsibilities Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standar More...