Guest Experience Agent Jobs in Dubai

Roles and responsibilities As a Guest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Guest Service Supervisor is responsible for supervising the activities that create the first impressions of our Gu More...

Qualifications Your experience and skills include: Minimum of 4-6 years’ experience as a Guest Relations Manager in hotel is preferred. Fluent English speaker and additional Russian language Experience in the GCC and/or Middle East Region is a plus. Excellent communi More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Roles and responsibilities An opportunity has arisen for a Coordinator to join the Guest Relation team at Jumeirah Marsa Al Arab- Hotel. The main duties and responsibilities of this role: Efficiently compose and communicate the VIP memo on a daily basis through effective guest r More...

Co-ordinate and lead school tours for prospective parents and visitors, promoting the school’s USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets. Day to day management of the school’s Front of House/R More...

An opportunity has arisen for a Guest Services Executive to join Jumeirah Emirates Towers. The main duties and responsibilities of this role: Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and che More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Roles and responsibilities Help the Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. Help the Guest Relations Manager to meet and greet guests. Prepare the Daily Communication Form. Handle amenity requests and other guest relati More...

Roles and responsibilities Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and More...

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...

Roles and responsibilities An opportunity has arisen for an Service One Agent to join our Telecommunications team at Jumeirah Beach Hotel. The main duties and responsibilities of this role: Responsible for the speedy and courteous answering of the incoming calls both internal More...

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

Job Description PURPOSE OF POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Key Roles & Responsibilities Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standar More...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during yo More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Primary Location United Arab Emirates Organizatio More...

Roles and responsibilities An exciting opportunity has arisen for a Seasonal Guest Relation Executive - Food & Beverage Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are: Identify customer needs and expectations correctly, including those w More...

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Hotel Residence Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel r More...

Manage the Guest Relations department. Review guests arrival and departure lists daily and allocate tasks to the Guest Relations team. Accommodate VIP guests and oversee their stay. Liaise with Property Services to ensure properties are guest-ready and maintain top quality. Over More...

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize More...

About You The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must More...