Guest Experience Agent Jobs in Dubai

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

An opportunity has arisen for a Sales Agent to join our team in Room Dining at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Personalize guest interactions by addressing them by name and demonstrating cultural awareness of Arabic etiquette. Efficient More...

As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dyn More...

Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own job. Discusses safety concerns openly and reports them to the r More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to contribute to the smooth and efficient running of the Reservations Department. Primary Location AE-DU-Dubai Organization Park Hyatt Dubai Jo More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

What We’re Looking For Previous experience of 1-2 years of Sales experience as a Food and Beverage Reservations Sales Agent in a Luxury Hotel environment in the UAE. Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge o More...

The successful candidate will be obtaining quotes from various suppliers based on specified requirements, selecting suppliers through comparative analysis of price, quality, and lead time, obtaining samples to ensure correct specifications, analyzing tender results for value engineeri More...

Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using specified greeting for More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Job Description To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fu More...

Handle queries through telephone, fax, and email Communicate in a clear and effective manner Be familiar with the all outlets, its menu and should be able to sell best to our guests Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling More...

Job Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity ar More...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry More...

Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Update reservations ensuring a flawless check in and check out process Ensure rev More...

Provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. Provide uncompromising levels of cleanliness and maintenance through own responsibility. To use appropria More...