Front Office Team Leader Jobs in Abu Dhabi

Responsibilities: Oversee the front desk operations and ensure exceptional guest service Supervise and train front desk staff Handle guest check-ins and check-outs efficiently Resolve guest complaints and issues in a timely manner Maintain accurate records and reports Coordinate with More...

Pick up passport copies at the designated area • File all passport copies per day and hand it over to the concierge • Work with computer and scanner to send all the necessary information • Maintain an up to date knowledge of the hotel and services • Prioritize and perform accordingly More...

Welcome the guests to Shangri-La Hotel Complete initial check-in of all new guests. Be present and attentive at all times. Work with hotel colleagues to keep excellent service standards. Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner. Be an ambass More...

Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those mar More...

Roles and responsibilities 1. Customer Service Excellence Guest Engagement: Welcoming guests warmly and addressing their needs professionally. Complaint Resolution: Handling guest complaints and resolving issues effectively. Empathy: Understanding and responding to guest prefere More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of More...

Roles and responsibilities This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilitie More...

Assists the Director of FO in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an More...

Job Description Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning) Develop and maintain a motivational working environment within the department taking More...

Roles & Responsibilities Job Description Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this positio More...

Interact with clients and understand their needs. Keep Check-In/Check-Out process smooth and enjoyable for the guest. Ensure cash handling and credit policies/procedures are followed. Maintain a high standard of professionalism amongst Front Office colleagues. Make sure that the More...

Complete a successful training period and gain exposure in a professional work environment Attend various development programmes relevant to you Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the More...

Responsibilities: Assist in coordination of client engagements, meetings and travel logistics. Communication and management support with clients and internal staff, covering written and verbal communication, preparation of meeting notes, agendas to support client facing project manag More...

Full job description SSTech is an organization that is known for employee satisfaction and retention. Its dynamic and challenging environment has enabled the development and vast growth potential of its individuals. At SSTech, we realize that it is the ability and responsibility of ou More...

Roles & Responsibilities 1;">Main Duties and Responsibilities: Operational: Block the morning arrivals and communicate them to Room Service for the amenities Check today s pick up and cancelled reservations for HWEB bookings, charge them accordingly and update PMS, also refund the gu More...

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. What’s in it for you: Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to More...

Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure guests are greeted by name upon c More...

Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure guests are greeted by name upon c More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...