Etisalat Dubai

Responsibilities: Working with key stakeholders to identify, prioritize, and implement technology-enabled product improvements and features for Etisalat’s mobile app. Provides strategic advice in relation to product enhancement initiatives by analyzing user data, competitive More...

Responsibilities: Applications are now open for the Human Resources cohort of the Etisalat Graduate Programme: a 9-month work-based training programme to explore careers in Human Resources at Etisalat. In addition to providing invaluable on-the-job training, the experience will inc More...

Responsibilities: Liaises with Product Owners to create product/ service solutions that entirely fulfill customer needs/ requirements. Defines and continuously review key performance indicators for subordinates to ensure their alignment with Etisalat goals and objectives. Manages a More...

Responsibilities: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. More...

Responsibilities: Management of customer experience measurement, including loyalty, TCE, TRIM and NPS components Share and present all insights with key stakeholders (Sales, Marketing, Customer Service, and Technology), as we as periodic reporting and presentations to management. More...

Responsibilities: Replies to all customer’s written or virtual communication and ensures that queries are responded to within 48 hours Takes ownership of the customer’s needs and provides all the support services required by the customer. Identifies and realizes pro-acti More...

Responsibilities : Identify opportunities for growth and new business Build strong relationships with key contacts from media agencies, maintaining a high level of contact via the telephone, email and meetings. Adapt unique and relevant sales presentations & proposals to each s More...

Responsibilities: Utilize online survey capability for research projects – to develop it as a viable data collection method for Etisalat research studies. Conduct primary market research studies covering both Consumer and B2B to enhance market and customer understanding. C More...

Responsibilities: Process invoices related suppliers/vendors for refreshments, office supplies, catering services, office equipment and ensure prompt payment to vendors. Maintain proper records for all payments. Prepares all documents for submission to the Region’s Immigration More...

Responsibilities: Developing procurement strategies that are inventive and cost-effective. Sourcing and engaging reliable suppliers and vendors. Negotiating with suppliers and vendors to secure advantageous terms. Reviewing existing contracts with suppliers and vendors to ensure More...

Responsibilities : Evaluate employee performance to gauge where skills are lacking. Create training programs to address skill gaps in employees. Prepare learning materials for programs. Develop onboarding programs for new employees. Conduct surveys to gauge the effectiveness of p More...

Responsibilities: Prepare and edit legal documents, regulatory filings, project plans and internal policies & procedures. Case Management and commitment to department digitalization Advice the senior executive Management and track workflows and submission deadlines. Assist wit More...

Responsibilities : Training and encouraging staff to maintain complete databases that can be used for subsequent analysis. Gathering raw data from pertinent individuals in each department. Collating such data to facilitate its interpretation. Checking and cleaning data, taking spe More...

Responsibilities : Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good More...

Responsibilities: Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office st More...

Responsibilities: Advising on corporate and corporate governance related issues, under the contractual and local legal framework (common and civil law based) – in the capacity of shareholder, operator/service provider, and nominee director, in various jurisdictions. Leading an More...

Responsibilities: Responding to requests for information release or press conference from the media or designating a spokesperson or source of information. Establishing and maintaining relationships with consumer, community, employee, and public interest groups. Writing press rel More...

Responsibilities: Interview candidates who are applying for a job. Assess the needs of current employees. Adjust employee benefits according to observed needs. Conduct employee satisfaction surveys. Visit job fairs at schools or universities.

Responsibilities: Manage and maintain organization distribution list and support cross-organization communication and events Draft letters, personal correspondence, presentations and official internal communication and ensure documents and reports are up to date before submittal to More...

Responsibilities: To provide inputs for design & implementation of the Rewards & Penaltymatrix in accordance with the current Organization targets, & customerexperience requirements. The role holder will be responsible for ensuring that the Rewards & Penaltymatrix More...