Dedicated Support Engineer Jobs in UAE

JOB DESCRIPTIONJOB TITLE: Technical Support EngineerJOB PURPOSE: ENDUSER Support Field Support EngineerQUALIFICATION: GraduationCERTIFICATIONS: CCNA MCSA CompTIA AEXPERIENCE: 4 YearsRESPONSIBILITIES (INCLUDES ALL TASKS):Hardware Setup: Install configure and maintain desktop computers printers and...

Project co-ordinationERP Level 1 supportMeeting with developers to discuss theproject requirements & workflowDefine detail project implementation plansServe as the lead contact for daily customerinteraction and implementation activitiesDevelop track and report keyimplementation progress metricsRole...

Key Responsibilities: Provide technical support to customers via phone email and live chat.Diagnose and troubleshoot software hardware and network issues.Document issues resolutions and maintain knowledge base articles.Escalate complex problems to appropriate teams while maintaining ownership until...

About MoEngageMoEngage is an intelligent customer engagement platform built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push email in-app web push on-site messages and SMS. With AI-powered automation and optimizati...