Customer Support Engineer Jobs in Dubai

Responsibilities: Preparing, scheduling, coordinating, and monitoring of assigned engineering projects. Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team. Interacting with clients, interpreting their needs More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...

Log all the incidents and requests in the Service Desk system Initiate systems and network troubleshooting and monitoring, and replace defective components as needed Install and configure specified software packages such as operating systems, business applications and other office More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analyzing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notif More...

Prepare, schedule, coordinate and monitor the assigned engineering projects Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications Interact daily with the clients to interpret their needs and requirements and represent them in t More...

Responsibilities: Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses an More...

Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand serv More...

Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, mod More...

RESPONSIBILITIES: Oversee equipment installation and maintenance for rotating and fixed equipment in your area Responsible for defining and owning equipment upgrades and modifications Drive solutions to increase uptime and overall asset effectiveness Study equipment performance More...

RESPONSIBILITIES: Perform inspections at area suppliers Manage supplier quality issues Develop project inspection & test plans Review supplier procedures Provide inspection coordination between client and supplier Plan, schedule, facilitate pre-inspection meetings Review More...

Responsibilities: Meeting with the development team to discuss product ideas. Analyzing market and industry product trends. Determining product feasibility costs and return on investments. Developing design ideas based on customer interests, budgets, and market research. Creati More...

Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, mod More...