Customer Support Engineer Jobs in Dubai

Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct More...

Responsibilities; Software architecture and design of our distributed backend system to meet the challenging functional, scalability and reliability requirements for our fast growing business Integrate components into a fully functional & validated system Facilitate collaborat More...

Responsibilities: Integrate all of the interactions with Kitopi customers in order to build a comprehensive view for personalization and a better user experience. Design the programmatic solution and translate it into a code that works in Gitlab CI/CD, Docker, Terraform, and Kuberne More...

Responsibilities: Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training st More...

Responsibilities: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, an More...

Responsibilities: Responsible for the overall performance, backup, and recovery Review and deploy scripts written by software engineering teamsDiagnose and resolve production problems within defined SLAsProactive maintenance and monitoring of all the DB instancesWork closely with More...

Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct More...

Responsibilities: Organizing materials and ensuring sites are safe and clean. Preparing cost estimates and ensuring appropriate materials and tools are available. Providing technical advice and suggestions for improvement on particular projects. Diagnosing and troubleshooting equi More...

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug More...

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and More...

Responsibilities: Customer and Industry Expertise: act as a thought leader with deep coaching and industry expertise related to our customers. Coach teams to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to More...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos More...

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right me More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro More...

Responsibilities: Staying up to date with international engineering trends. Identifying and addressing problems. Supervising production. Estimating costs and timelines. Conducting research and applying new knowledge. Designing processes, materials, tools, and systems. Making More...