Customer Service Manager Jobs in UAE

Understanding the business outcomes required from Customer services Assisting the Sales Team in establishing Service Agreements and Support Plans Working as a member of a team that provides focused customer service. Taking the initiative to continually develop local site knowledg More...

Receive customers in a professional manner providing them with accurate and timely information on their service needs. Accurately inform Service Advisors of customer needs and record information accordingly. Provide excellent customer service and monitor the customer contract. Ens More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

Why join us? Amazing Career Growth Great company perks Industry Leading Management to get mentorship from Top level benefits Work Life Balance Job Details Job Details As an IT Help Desk Manager, you will play a key role in ensuring that our operations run smoothly by provid More...

5+ years of experience in service design that includes multiple touchpoints. GCC experience (essential) Experience is education / learning service design and customer service learning. Experience in design research, design strategy, and prototyping. Proven ability to plan, imple More...

Responsibilities: Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to lear More...

Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring customer satisfaction through effective communication and solution delivery. Strategic Planning: Develop and implement strategic plans to achi More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain go More...

10+ years of Customer Success Management experience within Enterprise Software. Retail Experience with an understanding of how the customer runs their business is a plus Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collab More...

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Scheduling and assigning crews. Providing daily administrative and reception support within the office. Managing, maintaining and controlling office supplies, equipment, and personal protective equipment (PPE). Gathering and preparing vendor invoices for processing. Reviewing ex More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams an More...