Customer Service Advisor Jobs in UAE

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling whe More...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Responsiibilities: . Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ). . Manage the comprehensive UOP ME ISC activities which covers: . Availability of product, Logistics, Shipping coordination . Customer Document requirement and coordin More...

Responsibilities Provide 7x24 technical supportÿ(on-site, phone, modem, internet) for Honeywell customers Investigate and troubleshoot customer reported complaints and problems Participate in migration and upgrade projects Execute periodic site visits, predictive and preventi More...

Responsibilities ÿEnsure that all required prerequisites (e.g. design inputs, tools, documentation, deliverables, schedule, budgets) are in place prior to commencing work. Produce part(s) of detailed design specifications under supervision. Execute technical work assignment to More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities: Be part of a team that develops comprehensive Customer Marketing project briefs that inform all outbound marketing programs. You will engage with product marketing managers, channel managers, industry marketing managers, etc., to lead development and translation of More...

Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand, and provide inputs to the KYC and CRM Tech. Manager for technical development of the interface/ tool to be used fo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.

Advisor Government Solutions Strategy & GovernanceDevelop and maintain the strategy of government solutions by collecting inputs from other sections of government solutions and identifying objectives, objectives and priorities. In addition to developing strategies for governme More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

1) Management of technical projects from involving Installation, wiring, testing & commissioning, inspection etc to execution stage and right upto the hand over. Projects will be multi-disciplinary and technically complex in nature.2) Provide specialist and generalist help and g More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Specialist - Centralized Service DeskIT industry experience requiredProvide guidance and support to external staff in providing first-level support to all government agencies in Abu Dhabi, by planning the resources required to provide the services needed by central technical support a More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train More...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...