Customer Experience Supervisor Jobs in UAE

Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Supervise efficient upkeep of tools through proper usage of equipment and devices. Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy g More...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

Planning & Organizing: Organisation of Repeat Guest filing administration Up-keeping of Hotel/Guest Information booklets and pamphlets. Co-operation with Housekeeping / F&B and Front Office. Room allocation, identify guest needs. MIPs & RIPs preparation. Awareness of More...

Executes operations during scheduled shifts.Monitoring operations team responsiveness & coordination with operations manager.Anticipates customer needs by constantly evaluating the nature of frequent inquiries.Ensure smooth operational processes according to the set KPIs. Meet rel More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Attends or make customer calls and provide accurate, satisfactory answers to their queries and concerns.Guide callers through troubleshooting, navigating the company site or using the products or services.Anticipates customer needs by constantly evaluating the nature of frequent inqui More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Inspecting construction sites regularly to identify and eliminate potential safety hazards. Supervising and instructing the construction team as well as subcontractors. Educating site workers on construction safety regulations and accident protocol. Enforcing site safety rules to More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Analyzing existing computer systems and making recommendations for upgrades and improvements. Developing and overseeing the installation of systems, which include software and hardware. Performing tests and troubleshooting, as well as quality assurance. Impleme More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...