Customer Experience Manager Jobs in Dubai

DescriptionJOB SUMMARYImplements quality assurance processes and verifies training and development activities are strategically linked to the companys mission vision brand standards and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guestrelated issues. Process all guest checkins by confirming reservations assigning room and issuing and activating room key. Process all...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute man...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large d...

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncove...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoint to drive bra...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the customer experienc...

Joining Capco means becoming part of a diverse and inclusive organization that values individuality and encourages you to #BeYourselfAtWork. We believe that diversity is essential for success and are committed to recruiting and developing a wide range of talent. We welcome differences and are prepar...

OpenText Architect to lead the design implementation and maintenance of our OpenTextbased content management systems leveraging their expertise in Enterprise Content Management (ECM) and OpenText & Responsibilities:1. Design and implement OpenTextbased solutions to meet business requirements.2. Dev...

Job Overview:The Tech Lead Full Stack Developer will be responsible for guiding the development of web portals and mobile applications from concept through deployment. This role requires a blend of leadership technical expertise and handson development skills. The Tech Lead will work closely with cr...

How does your working day look like Prepare all the required activities for the hotel guests according to the Protocol and the Guest Services SOP manual and the cultural characteristics of the SBBU region focusing in providing high quality services and treatment so as to meet and exceed the expectat...

DescriptionCalling all truly AWESOME people!About Stranger SoccerStranger Soccer () is a Singapore-based company experiencing explosive a few short years after launching a revolutionary platform and Mobile App for on-demand football the company has amassed over 50000 registered users playing hundre...

EOE/AA/Disabled/VeteransAt Hilton Dubai Palm Jumeirah a Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doingAs Guest Experience Manager you will manag...

Were looking for a curious data-driven and customer-obsessed Specialist to join our Customer Experience this role youll be the go-to person for customer feedback analyticsspecifically around Net Promoter Score (NPS) Resolution Metrics and deep-dive discovery pieces that drive customer-centric decis...

The Senior Manager - Enterprise Architect at Mindscape IT is a high-impact leadership role reporting directly to the Head of Architecture and Microservices. The primary purpose of this position is to establish a future-state technology vision that fuels business growth through a robust secure and ef...

DescriptionQualifications & Experience8 years of total experience with 4 years in AI/ML Engineering roles.Demonstrated experience leading end-to-end AI/ML solution design and production deployment.Proven track record in Generative AI LLMs NLP and AI agent development.Expert in Python and familiar wi...

We are  currently looking Customer Experience Support Executive for our UAE  operations with the following terms & conditions. Key Accountabilities  Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department...

We are Azizi a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubais prime residential and commercial destinations showcasing our commitment to transparency customer centricity qual...

We are seeking a visionary Concept Architect to join our innovative Urbanism Planning team in Dubai United Arab Emirates. As a Concept Architect you will play a crucial role in shaping the future of architecture in the region creating cutting-edge designs that push the boundaries of creativity and...