Customer Experience Manager Jobs in Dubai
Customer Experience Manager Jobs in Dubai
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Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...
Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...
Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Ut More...
- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...
What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strateg More...
Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...
Customer Experience Officer
Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...
Complaints Officer - Customer Experience
Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...
Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable ac More...
Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. Data Analysis: Utilize customer feedback, survey responses, and other rele More...
Develops sustainable strategies that support investment, provider and employer of choice. Ensure high level of technical expertise and services in the fields of Customer Care and continuous improvement Ensure that the department is strictly following the Continuous Improvement met More...
Customer Experience Continuous Improvement Manager
1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...
Dubai United Arab Emirates Careem is building the Everything App for the greater Middle East making it easier than ever to move around order food and groceries manage payments and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesom More...
Drive global connects across key Emerging Marketplace leaders and program owners to identify synergies and creating best practice sharing Create mechanisms to coordinate a large group of local stakeholders to drive impactful project to completion Identify and analyze data on frequ More...
Develop and execute a guest experience strategy that aligns with the brand goals and the Energy for Life narrative Manage the delivery of contractual rights and benefits from our sponsorship partners, including hospitality, tickets, access, branding and content Utilize your indust More...
Build relationships with peers within and external clients & partners. Advise and support across every stage of the project lifecycle. Ensure design decisions align with the needs of end users and client businesses. Proactively involve business stakeholders in the design proc More...
Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high More...
Key Attributes Of The Successful Diventures Scuba Experience Manager Customer Service Mindset Servant Leader Sense of Urgency Initiative Engaging Clear Communicator Tenacity Effective Time Manager Positive and Professional Image Business Acumen Positive Mindset Comman More...
Leading key accounts and generate new or add on business and services via cross selling Communicating and working closely with the project/program team to ensure deliverables are understood, defined, time lined and measured for project proposals Monitoring progress towards achieve More...
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