Customer Experience Leader Jobs in UAE

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Evaluating and improving existing channel marketing strategies. Developing new channel marketing strategies and implementing marketing plans. Targeting specific channels to promote products and services, including pay-per-click advertising, social media platform More...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the More...

Responsibilities: Building and integrating information systems to meet the company’s needs. Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. Resolving technical problems as they arise. Providing su More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relatio More...

Dynamics 365 Customer Engagement Solutions Architect (Relocate to Malta/Consulting/Big 4)Our client operates as a global network of independent member firms offering audit, tax and advisory services to help mitigate risks and grasp opportunities. With firms in over 146 countries and t More...

Responsibilities: Can read interpret and describe the functionality of drawings (circuit and wiring diagrams/schematic and layout drawings) irrespective of systems. Ability to prepare various types of reports and CMMS work order management. Ability to adopt a logical or methodical More...

responsible for: Leading the Billing and collections finance functions and finance partner to OFS CCO in receivables area Leading various planning cycles and forecasts for the function Setting up the billing and collections targets keeping in view the cash goals for the company Es More...

Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service More...

Responsibilities: Hiring, developing, and inspiring the design team, or selecting a design team from existing company employees. Meeting with clients to discuss their needs and the design elements they want. Interpreting abstract business concepts and client briefs and turning th More...