Customer Experience Lead Jobs in UAE

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...

Be a key representative for our Customers, as well as our partners that host services on the platform. Take a data and user-centric approach to design easy-to-use and intuitive products for Customers. Have an insane focus on data and drive impact through customer research and exper More...

Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...

Reviewing and designing architectural and engineering plans. Ensuring all plans are compliant with governmental health and safety regulations. Researching and maintaining knowledge of various engineering disciplines, application methods, and materials. Monitoring the work of othe More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car. Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed in More...

Responsibilities: Supporting company leadership and supervising administrative department activities for staff members. Greeting office visitors and directing them to the appropriate parties. Handling basic office tasks, such as filing, delivering mail, answering emails and phone More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Approximately 40% of role spent designing and delivering business continuity training and exercising. Work with key Group stakeholders like Group People and Group Technology teams to ensure full coordination of resilience methodologies, principles and ways-of-worki More...

Responsibilities: Evaluating technical programs. Developing application designs and web pages. Providing customer support for programs and applications. Training customers and staff in best practices, applications, and programs. Troubleshooting technical programs. Finding ways More...

Responsibilities: Conducting research and tests to inform the design and construction of marine vehicles and equipment. Preparing technical reports such as research, systems diagnostics, and design analysis documentation. Presenting layout and engineering designs to clients and t More...

Responsibilities: Interpreting research specifications and developing a work plan that satisfies requirements. Conducting desktop research, and using books, journal articles, newspaper sources, questionnaires, surveys, polls, and interviews to gather data. Analyzing and interpret More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs.

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients’ complaints. Acting as the main point of contact between key clients and internal teams. Supervising the acc More...

Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin More...

Corporate Performance Management Lead (freelance)JOB PURPOSETo implement Corporate Performance framework to ensure that sectors/department are aligned with the the company strategy. Ensure accurate reporting and disclosure in regards to strategic projects and work closely with PMO to More...

Responsibilities: Managing, coordinating, supervising, and training groups. Providing clear written and verbal instructions to group members and promptly addressing any questions or concerns. Planning daily activities and delegating tasks. Clearly outlining goals and ensuring gr More...