Customer Experience Analyst Jobs in UAE

Responsibilities: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending qu More...

Supervise day-to-day operations in the customer service department. Respond to customer service issues in a timely manner. Create effective customer service procedures, policies, and standards. Develop customer satisfaction goals and coordinate with the team to meet them on a st More...

Define the program while refining the customer journey with existing customers Define the Customer Success program and scale up the team Working closely with the sales and marketing team, product team, and the technology team to define and implement effective customer success strate More...

Black & Grey HR is recruiting for an International Luxury Retail brand. Our client is looking to hire an experienced Data Analyst who is proficient in data visualization tools.- Provide guidance on capabilities and functionalities of visualization tools- Serve as an evangelist in More...

Support with creating key business metrics and analyses that powers business decisions support the analytics arm of the Ride Hail group, with a focus on automation that brings efficiencies to new / existing processes across all regions Careem operates in. Lead in the creation of per More...

Determining supply needs and researching potential suppliers. Acting as a liaison and communicating pricing and performance needs to vendors and suppliers. Sourcing suppliers and testing product samples. Documenting the features and benefits of products and services.

Responsibilities: Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications Track repa More...

Create processes and methods to gather supply chain data Analyze data to identify problematic areas and suggest improvements Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning) Develop requirements and standards (e.g. packaging, procure More...

Understand and shape the company’s strategy and mission Develop plans to materialize strategy and analyze business proposals Research competition to identify threats and opportunities Assess the company’s operational and strategic performance Align processes, resourc More...

Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise. Troubleshooting hardware and software issues. Performing u More...

Responsibilities: Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progr More...