Customer Engagement Jobs in UAE

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems evaluation. Cus More...

About The Opportunity As the Assistant Director of the Test Administration Connect team, you will apply your superior case management skills and proactive outreach for mission-critical operational functions. You will be accountable for participating in cross-functional teams and man More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Job Description: Perfect Automobiles Trading is seeking a dedicated and proactive Customer Service Representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing outstanding service, addressing inquiries, and resolving co More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Effectively troubleshoot and resolve customer issues with a proactive and solution-oriented approach. Maintain a deep understanding of company products, services, and policies to pro More...

Roles and responsibilities The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of More...

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Implement approved departmental policies, processes, and procedures. Monitor day-to-day operations of the Employee Care Centre. Oversee the handling of customer-related issues from inception till resolution. Develop applications to record customer concerns promptly and track foll More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

We are promoting this job opportunity as provided by a third party, the employer. In case of your interest in this job opportunity and for more details please click on Apply button below, which will take you to the employer's website Sykes and Sitel are now Foundever™ A More...

Customer Service Officer Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificat