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Workforce Analyst Contact Centertelecom

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

20 hours ago
Full Time

Call Center Supervisor

Job SummaryThe Call Center Supervisor is responsible for overseeing the daily operations of the call center team ensuring excellent customer service achieving performance targets and supporting agents through coaching training and performance management. The role focuses on maintaining service quali...

Yesterday
Full Time

Contact Center Agent Hindi, Bengali And Arabic Spe...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the companys fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions wallets transactions and digital financial...

7 days ago
Full Time

Dha Pharmacist (with Contact Center Experience)

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

9 days ago
Full Time

Quality Analyst – Contact Center (emirati National...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

19 days ago
Full Time

Quality Analyst – Contact Center (emirati National...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

19 days ago
Full Time

Fulfillment Center Supervisor, Amxl

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making...

21 days ago
Full Time

Fulfillment Center Supervisor, Amxl

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making...

21 days ago
Full Time

Call Center Supervisor

Company: IIQAF GroupIndustry: InsuranceLocation: Dubai United Arab EmiratesJob Type: Full-timeSalary: AED 8500 AED 9500 per monthJob OverviewIIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal...

23 days ago
Full Time

Call Center Supervisor

Company: IIQAF GroupIndustry: InsuranceLocation: Dubai United Arab EmiratesJob Type: Full-timeSalary: AED 8500 AED 9500 per monthJob OverviewIIQAF Group is seeking an experienced Call Center Supervisor to lead and manage daily call center operations within our Insurance division in Dubai. The ideal...

23 days ago
Full Time

Contact Center Agent

Company: IIQAF GroupLocation: Dubai United Arab EmiratesIndustry: InsuranceEmployment Type: Full-TimeSalary: AED per monthJob SummaryIIQAF Group is seeking a customer-focused and professional Contact Center Agent to support insurance customers in Dubai. The successful candidate will handle incoming...

25 days ago
Full Time

Contact Center Agent

Company: IIQAF GroupLocation: Dubai United Arab EmiratesIndustry: InsuranceEmployment Type: Full-TimeSalary: AED per monthJob SummaryIIQAF Group is seeking a customer-focused and professional Contact Center Agent to support insurance customers in Dubai. The successful candidate will handle incoming...

25 days ago
Full Time

Analyst Contact Center Operations

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensures...

29 days ago
Full Time

Guest Service Center Supervisor

We are seeking an enthusiastic Guest Service Center Supervisor to lead our team in Dubai UAE. You will ensure exceptional experiences for our diverse international clientele by: Supervising and motivating the guest service center team to maintain high standards of customer service and efficiencyMana...

29 days ago
Full Time

Analyst Contact Center Operations

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensures...

29 days ago
Full Time

Guest Service Center Supervisor

We are seeking an enthusiastic Guest Service Center Supervisor to lead our team in Dubai UAE. You will ensure exceptional experiences for our diverse international clientele by: Supervising and motivating the guest service center team to maintain high standards of customer service and efficiencyMana...

29 days ago
Full Time

Fulfillment Center Supervisor, Amxl

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making...

30+ days ago
Full Time

Fulfillment Center Supervisor, Amxl

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making...

30+ days ago
Full Time

Sort Center Supervisor (uae National), Sort Center

Were expanding our team within Amazon Operations! Join our team family and contribute to the success of our operations in DWC5!We are looking for a detail-oriented candidate to join our team family. The ideal candidate will oversee Sort Center activities demonstrating strong problem-solving skills a...

30+ days ago
Full Time

Sort Center Supervisor (uae National), Sort Center

Were expanding our team within Amazon Operations! Join our team family and contribute to the success of our operations in DWC5!We are looking for a detail-oriented candidate to join our team family. The ideal candidate will oversee Sort Center activities demonstrating strong problem-solving skills a...

30+ days ago
Full Time

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