Contact Center Supervisor Jobs in Dubai

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Job Description At HD Supply, we understand that military service develops an appreciation for hard work, relentless focus, and trust between associates. These core principles influence how we do business, as we always seek to be the first choice for our customers, associates, suppli More...

A day in the life As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to m More...

Bachelor's degree in healthcare administration, business management, or related field preferred. Previous experience in a call center environment, preferably in a medical or healthcare setting. Proven experience in a supervisory or leadership role, with strong coaching and tea More...

About the job Job Title: Trainer Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their b More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

TPF Recruitment are recruiting for an Outsourcing Senior / Management Accountant to join a highly reputable firm of accountants based in Sandwich East Kent. This is varied position, focused on management accounts, VAT, bookkeeping and cloud accounting (Xero, Quickbooks, Sage) a range More...

Job Summary & Purpose:Manage business operations in their assigned area to run smoothly. Ability to use strong communication and collaboration skills to help teams find their potential and exceed company expectations.Job Description:Promote and sell Etisalat plans tailored to busi More...

PR POS (E) LENTRETIEN M NAGER Permanent ; heures/semaine R sidence BOREA Travailler au Groupe Maurice, c est se coller des valeurs humaines, un environnement de travail stimulant et une quipe D More...

What you will do in this role As a Supervisor on our team, you will: - Monitor and report team performance - Give agents feedback on their individual and motivate team members - Keep track of each agent’s training - Participate in the recruitment process close to HR D More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

ControllerJob Summary:We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader in The Material H More...

Responsibilities Manage a high volume of incoming calls in a timely and professional manner Provide accurate and efficient support to customers, addressing their inquiries, concerns, and requests Resolve customer complaints and issues promptly, aiming to exceed customer expect More...

Female receptionist Arabic 2+ years experience and speaks both Arabic and English. please send your cv if you fulfill the requirements Job Type: Contract Contract length: 24 months

Job Description: A prestigious medical center in Dubai is seeking dynamic and experienced Sales Representatives to join our team. We specialize in offering top-tier cosmetic medical services, and we are looking for motivated individuals with a passion for sales and customer service t More...