Contact Center Specialist Jobs in UAE

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensure...

Founded in 2014 Crossroads Talent Solutions LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland delivering trusted program management administrative and mission support services to federal agencies nationwide. For more than a decade we have suppo...

Job Title Section Manager Regional Customer Contact CenterDepartmentCustomer Excellence (CQ)FunctionSection Manager RCCCLegal EntityNMEFLocationDubai UAELevelEVP - 7Direct Manager DGM - Customer QualityManagers Manager DGM - Customer QualityFunctional Reporting GM Customer ExcellenceMission & Mai...

Job Summary (Cisco DC Specialist - L3 Onsite): - 12 years of experience in Data Center technologies with Data Center Core Certification - Expertise in implementing core data center solutions: Network Compute Storage Network Automation and Security - Hands-on experience deploying NSX and Cisco Nexus...

DescriptionLocation: Grove Mall Al Barsha 2 Dubai UAEJob Overview:GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate r...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

DescriptionRole : Technology Operations Center Specialist (Outsource)Location : Abu Dhabi Role Purpose: Knowledge in administration and troubleshooting of Linux Sun Solaris & Windows.Knowledge in Network & Security devices troubleshooting and fixes (Firewall F5 Router & Switches)Knowledge in Databa...

DescriptionRole : Contact Center Solutions Senior Technical Analyst (Outsource)Location : Abu Dhabi Role Purpose:This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS b...

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

Our Company Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success st...