Contact Center Services Jobs in Dubai

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Evaluating and modifying existing compensation and benefits programs, policies, and procedures. Developing and implementing new compensation and benefits programs, policies, and procedures. Ensuring all programs, policies, and procedures comply with current legi More...

Responsibilities: Liaising between the IT department and the executive branch. Acting as an information source and communicator between business branches. Understanding strategic business needs and plans for growth. Enhancing the quality of IT products and services. Analyzing t More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

responsibilities include the following: Conduct Meeting with Owners Association Management Warehouse contractor/Fit out vendor site induction coordination. Move-in and Move out coordination Maintain verbal and written communication with the client Ensure legal compliance to the go More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when custom More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Liaising between the IT department and the executive branch. Acting as an information source and communicator between business branches. Understanding strategic business needs and plans for growth. Enhancing the quality of IT products and services. Analyzing t More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Work closely with business line management and sales – SOL / SER / EPS for devising strategies to address market and customer needs, and achieve yearly KPIs Work with commercial management from business lines on reviewing and optimizing the processes; Work c More...

Responsibilities: Set financial and operational targets for all countries in the MESA zone in alignment with the CS DX Region Head and CS DX country managers Represent CS DX MESA towards CS DX EMEA Management and Headquarters Track progress on targets and report to MESA and EMEA ma More...

Responsibilities: Identifying future hiring needs and developing job descriptions and specifications. Collaborating with department managers to compile a consistent list of requirements. Attracting suitable candidates through databases, online employment forums, social media, etc More...

Responsibilities: To be responsible for the recruitment, development, training, and management of all contact center teams and to ensure consistency of performance across all sites. To create a culture of great customer experience. To coach and train a team of over 100 service exe More...

Responsibilities: Prepare the appropriate legal documents for trial or court proceedings. Evaluate new business partnerships with vendors and subcontractors. Represent the company in legal proceedings. Design and oversee the company’s policy and position on legal matters. More...

responsibilities: On-boarding process administration (including but not limited to contract preparation, track progress, induction and all necessary arrangements) Exit process administration Employee letters (e.g. verification letters) Employment contracts modifications Medical a More...

Responsibilities: Assisting crime scene Investigators in examining and analyzing evidence such as blood, hairs, fingerprints, and firearms. Collecting evidence or conducting field tests at crime scenes. Recording and documenting findings from tests. Preparing reports on findings More...

Responsibilities: Prepare tax returns, payments, necessary paperwork, and reports. Assess and research difficult tax issues to identify solutions. Manage and maintain the company’s tax database. Determine tax savings and recommend strategies to improve profits. Ensure you More...