Contact Center Services Jobs in Dubai

Responsibilities: Liaises with Product Owners to create product/ service solutions that entirely fulfill customer needs/ requirements. Defines and continuously review key performance indicators for subordinates to ensure their alignment with Etisalat goals and objectives. Manages a More...

Responsibilities: Responsible for arranging schedules and workloads to ensure correct coverage at all times. Secure that the department works ethically and in compliance with internal procedures and H&S routines (sec check) Regular checks to ensure the EC is safe at all times M More...

Responsibilities: Reviewing construction plans and preparing quantity requirements. Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals. Liaising with site managers, clients, contractors, and subcontractors. Preparing reports, analyses, con More...

Responsibilities: Conducting extensive and confidential investigations of suspected fraud allegations. Interviewing individuals who may have information on particular fraud allegations. Running background checks, employee investigations, and asset searches on suspected perpetrato More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities; PMO Governance: supporting project ideas generation, best practices collection, project planning, follow up on tasks completion and reporting; Continuous Improvement and Best Practices Sharing: keeping in touch with peers from other distribution centre's to co More...

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Monitoring and performing on-going maintenance on servers and network equipment. Providing IT support to staff and customers, as well as responding to the server and network issues. Protecting company data by preventing the overheating of data center components. More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Escort arriving guests to their rooms whenever possible after the registration procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception. Meet and escort guests to their rooms after arriving from the airport having com More...

Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m More...

Responsibilities: Creating policies and handbooks that detail company operations. Emailing new hires with details about the company, including parking information, work schedules, and dress codes. Welcoming new hires with prepared onboarding kits and an office tour. Introducing More...

Responsibilities: Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Offloading delivery trucks transporting merchandise into the warehouse. Arranging incoming deliveries in designated storage areas. Performing warehouse duties using pallet jacks, cherry pickers, and forklifts. Reading and deciphering work orders. Locating and More...

Responsibility: Operate and manage the pastry section of the kitchen Prepare ingredients and handle baking and other kitchen equipment Create pastries, baked goods, and confections, by following a set recipe Develop new recipes for seasonal menus Supervise and train staff member More...

Responsibilities: Using various skip tracing methods to locate clients. Interviewing clients telephonically to establish their ability to pay debt. Overcoming stall tactics and objections, and suggesting sources of money for debt payments. Encouraging clients to utilize payment More...