Contact Center Agent Jobs in UAE

Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner. Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product informat More...

Roles & Responsibilities Client Communication: Handle a high volume of calls while maintaining professionalism and effective communication. Provide accurate and up-to-date information about properties, rental rates, amenities, and market trends. Address client/owner inquiries and More...

JOB RESPONSIBILITIES Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company servic More...

At least two years of experience in a call center environment Previous experience in a banking sector call center is strongly preferred. Available to work 8 hours a day (day or evening shift) Flexibility to work 6 days a week. required skills Experience in a banking sector call ce More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Responsibilities: Unloading equipment from trucks and setting up venues for events, including chairs and building stages. Working as ushers and ensuring that seating arrangements adhere to fire code regulations. Operating cash registers. Working under the instructions of an Eve More...

Job Requirement : -Should have a strong communication skills -Answering calls from customers professionally and responding to customer inquiries and complaints. -Experience in Emails and Chats in Professional and timely manner. -Identify customers’ needs, clarify information, rese More...

Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming calls pertaining t More...

. Patient Complaints · Receive and document patient complaints, ensuring all relevant details are recorded accurately and comprehensively. This includes gathering information about the nature of the complaint, the timeline of events, and any specific concerns raised by the patient. More...

Roles & Responsibilities Handle inbound and outbound customer calls, providing excellent service and resolving inquiries or issues in a timely manner. Assist customers with account-related transactions, such as deposits, withdrawals, and transfers. Provide accurate information about More...

Record the call details in the system along with summary of query Ensures patients details are updated in the relevant databases Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. Responding efficie More...

KEY RESPONSIBILITY AREAS Attend to all incoming telephone calls promptly efficiently and in a professional manner Schedule appointments according to set procedures and policies Document all interactions and activities relevant to the call and uses appropriate Wrap-up code Conduct More...

Maintains good employee relations and motivate colleagues. Provide guidance to walk-in customers on product and service offerings. Educate customers and potential customers with information and delivery timelines. Ensures strict adherence to Bab Al Shams Desert Resort Standard Op More...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed More...

Key requirements; UAE Family book (Mandatory). Holding bachelor's degree with minimum GPA 2.8. Good communication skill in English is mandatory Location: Abu Dhabi

Your Qualifications – Solid And Appropriate Bachelor Degree in Mechanical, Electrical, Civil Engineering or Engineering product design; Engineering experience, or comparable experience; Three-dimensional conceptual skills; Knowledge of technical software (eg. Autocad 2D, More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

PR POS (E) AUX R SIDENTS 8/15 SOIRPermanent 30 heures/semaine R sidence BOREA Ville BlainvilleTravailler au Groupe Maurice, c est se coller des valeurs humaines, un environnement de travail stimulant et une quipe D TAILS DU POSTE : Poste temps plein d More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...