Call Center Manager Jobs in UAE

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Blue Jay Dental Seeks Registered Dental Hygienist Xenia, OHJob ResponsibilitiesAssess dental condition and needs of patient using patient screening procedures, including medical history review, dental charting, and perio chartingDeliver direct patient care using established dental hyg More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli More...

Has more than 2 years of experience's Arabic , English speaker Job Type: Full-time Experience: Call center in medical field: 2 years (Preferred) Language: Arabic (Preferred)

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Bachelor's degree or equivalent experience Experience in customer service, call center, or a related field Excellent interpersonal skills, including active listening, empathy, and conflict resolution Fluent in written and spoken English and Arabic Proficiency in Microsoft Office a More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Job Responsibilities: Assist customers with questions and resolve issues related to products or services. Provide comprehensive support from inquiry to resolution, ensuring customer satisfaction. Gather customer information through phone calls, interviews, and verification processes. More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accuratel More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Job Description: Call Center Executive (Aesthetics Clinic)Location: Dubai UAEOverview: We are seeking a dedicated and customeroriented Call Center Executive to join our prestigious aesthetics clinic in Dubai. As a Call Center Executive you will be the first point of contact for our cl More...

Bachelor's degree in healthcare administration, business management, or related field preferred. Previous experience in a call center environment, preferably in a medical or healthcare setting. Proven experience in a supervisory or leadership role, with strong coaching and tea More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution of farmers que More...