Call Center Manager Jobs in Dubai

The Call Center Agent is responsible for handling inbound and outbound calls providing customer service and resolving issues or inquiries. This role involves maintaining a positive company image answering questions about products or services and ensuring customer satisfaction. The ide More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Job DescriptionAct as the company liaison for the events production teamManage Production Planning & Lead a team of operations executivesDevelop agendas/ timelinesDraft and adhere to event project budgetsPrepare and manage documents to track costs and expensesVenue assessments to More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

ControllerJob Summary:We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader in The Material H More...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib More...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Job Position : Centre Manager Experience : 0 to 2 Years Job Overview:The Center Manager will be responsible for overseeing the daily operations driving student enrollment and ensuring the smooth functioning of the center. The role combines leadership sales and student counseling exper More...

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams an More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...