Call Center Agent Jobs in UAE

At least two years of experience in a call center environment Previous experience in a banking sector call center is strongly preferred. Available to work 8 hours a day (day or evening shift) Flexibility to work 6 days a week. required skills Experience in a banking sector call ce More...

Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming calls pertaining t More...

Job Requirement : -Should have a strong communication skills -Answering calls from customers professionally and responding to customer inquiries and complaints. -Experience in Emails and Chats in Professional and timely manner. -Identify customers’ needs, clarify information, rese More...

. Patient Complaints · Receive and document patient complaints, ensuring all relevant details are recorded accurately and comprehensively. This includes gathering information about the nature of the complaint, the timeline of events, and any specific concerns raised by the patient. More...

Roles & Responsibilities Handle inbound and outbound customer calls, providing excellent service and resolving inquiries or issues in a timely manner. Assist customers with account-related transactions, such as deposits, withdrawals, and transfers. Provide accurate information about More...

Record the call details in the system along with summary of query Ensures patients details are updated in the relevant databases Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. Responding efficie More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli More...

Job Description: Call Center Executive (Aesthetics Clinic)Location: Dubai UAEOverview: We are seeking a dedicated and customeroriented Call Center Executive to join our prestigious aesthetics clinic in Dubai. As a Call Center Executive you will be the first point of contact for our cl More...

Bachelor's degree in healthcare administration, business management, or related field preferred. Previous experience in a call center environment, preferably in a medical or healthcare setting. Proven experience in a supervisory or leadership role, with strong coaching and tea More...

Bachelor's degree or equivalent experience Experience in customer service, call center, or a related field Excellent interpersonal skills, including active listening, empathy, and conflict resolution Fluent in written and spoken English and Arabic Proficiency in Microsoft Office a More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Ensure a call center chain of operations that understands the customer's concern and conveys it to the relevant operating team or department. The Customer Service Executive will be a go-between, providing information on products/services and resolving any customer issues accuratel More...

ControllerJob Summary:We pride ourselves and live by our motto, Yes We Can . Our culture thrives on providing our customers with the best solutions that fit their We seek an enthusiastic, motivated, outgoing, individual to join our ever growing We are a leader in The Material H More...

Responsibilities Manage a high volume of incoming calls in a timely and professional manner Provide accurate and efficient support to customers, addressing their inquiries, concerns, and requests Resolve customer complaints and issues promptly, aiming to exceed customer expect More...

A construction company required energetic Call Center Executive Job Type: Full-time Ability to Commute: Abu Dhabi (Required) Ability to Relocate: Abu Dhabi: Relocate before starting work (Required)

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center re More...

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ More...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa More...