Upwork

Oversee the performance of Team Leaders ensuring alignment with organizational goals support KPIs operational efficiency and customer satisfaction.Drive the strategy for productled growth across all technical support and advisory services ensuring seamless integration with Microsoft t المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

Key responsibilities: Support Team Lead and Other QM (Queue Manager) in Accepting Meeting SLA and Assigning Cases. Identifying the right case for the most Suitable Ambassadors. Grasping Challenges and collaborating with Team lead in Innovative Ideas. Helping the Team Lead with Functio المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

Responsibilities:Contacting customers to understand reasons behind purchasing Copilot.Identifying questions the customer might have related to Copilot usage.Educate customers on the use of Copilot in different M365 products and services and provide guidance on best practices for impro المزيد...

Responsibilities:Contacting customers to understand reasons behind purchasing Copilot.Identifying questions the customer might have related to Copilot usage.Educate customers on the use of Copilot in different M365 products and services and provide guidance on best practices for impro المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

Oversee the performance of Team Leaders ensuring alignment with organizational goals support KPIs operational efficiency and customer satisfaction.Drive the strategy for productled growth across all technical support and advisory services ensuring seamless integration with Microsoft t المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you wi المزيد...