وظائف Service Professionals في دبي

We are seeking a highly skilled Product Support Engineer to join our team in Dubai. The ideal candidate will be responsible for delivering firstlevel and secondlevel technical support for IT products including hardware software and applications. This role requires a proactive individual who can diag...

Job Description:Essential Job Functions:Ensure that services consistently meet established SLAs and KPIs addressing any deviations promptly.Supervise a team of service management professionals ensuring their productivity and efficient handling of client requests.Engage with clients to gather feedbac...