وظائف Service Desk Agent في دبي

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo المزيد...

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet andwelcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outg المزيد...

Responsibilities: Answers all external calls in the respective standard and manner Assist the reservations request of our guests, business partners and internal clients Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled p المزيد...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que المزيد...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk المزيد...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo المزيد...

Responding promptly to customer enquiries, channeling Service requests to different functions within the company and ensuring a complete follow through of the requests till the closure Managing Customer interaction Service Levels through Voice (Phone), Email, Chat, and other multi-c المزيد...

- Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Ke المزيد...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting المزيد...

Reporting to the Central Reservations Manager, responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System En المزيد...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their المزيد...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by المزيد...

Maintain good working relationship with all hotel departments. Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed. Check House Count to establish selling strategy for the shift. Monitoring it regularly duri المزيد...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking المزيد...

JOB ROLE : Customer service executiveJob location: DubaiYears of Experience : 3 5 yrsNationality :AnyGender : MaleSalary: 5000 AEDcandidates has to be from logistic background

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Must be able to work professionally with the other staff to ensure satisfactory customer service is delivered Must maintain a friendly and courteous manner at all times to ensure customer satisfaction. Asian nationality can apply, Experience and fresher both can apply. Salary AED1500 المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...