وظائف كبار ممثلي خدمة العملاء في الامارات

Job Description Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ens المزيد...

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.

Receives pre-alerts/ ASN documents for inbound shipments, organizes and checks the import shipment documents while co-ordinating with the shipping line/agents, and informing the warehouse operations team in a timely manner to ensure the effective allocation of warehouse space. Follo المزيد...

معالجة جميع طلبات الحجز والتغييرات والإلغاءات المستلمة عبر الهاتف أو الفاكس أو البريد. تحديد احتياجات حجز الضيوف وتحديد نوع الغرفة المناسب. التحقق من توافر نوع الغرفة وسعرها. اشرح سياسات الضمان والسعر الخاص والإلغاء للمتصلين. استيعاب وتوثيق الطلبات الخاصة. أجب عن الأسئلة حول مرافق/خدم المزيد...

Job Purpose: Responsible to provide effective admin support and customer service functions for all activities related to the Transport Control Centre. Will be responsible for communicating with internal/external stakeholders including customers & crew. Ensuring all systems and re المزيد...

المهارات التشغيلية – في العمليات خطوة بخطوة للعملية. المعرفة - بأساسيات العمل. خدمة العملاء - فهم احتياجات العملاء، والحفاظ على علاقات جيدة، والقدرة على دعم وحل مشكلات العملاء والتعامل مع الشكاوى. الموقف الإيجابي تجاه العمل والبيئة بشكل عام لتقديم الخدمة المطلوبة من الشركة. مهار المزيد...

Job Summary Key Accountabilities: Specific for Multimedia: Inform Department Manager of unavailable and nonperforming Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers Specific for Multimedia: المزيد...

Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding المزيد...

يستجيب لاستفسارات العملاء (الواردة والصادرة) بطريقة ودية ومهنية وداعمة يضمن الامتثال لمؤشرات الأداء الرئيسية المتفق عليها يُظهر المداراة والاتزان والكرامة والنضج العاطفي في التعامل مع المكالمات؛ يتعامل مع الحالات الصعبة بالتكرار والجودة المطلوبة يتعامل مع الاستفسارات بشكل مستقل ويت المزيد...

We are looking for fresher and experienced candidates in Digital Marketing to assist in the planning, execution, and optimization of our online marketing efforts. Work from office only.Location- Mohali PunjabFreshers can also applyResponsibilitiesAssist in the formulation of strategie المزيد...

Job Description Roles & Responsibilities Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolu المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Responsibilities: - Respond to customer inquiries and provide information about products and services - Handle customer complaints and resolve issues promptly and effectively - Process orders, returns, and exchanges in a timely manner - Maintain accurate customer records and update in المزيد...

Key Responsibilities: • Understanding customer requirements to be able to service accurately and effectively. • Actively identifying areas of improvement in existing processes. • Coordinating with Operations, Sales and Finance Teams to relay relevant information and resolutions to cus المزيد...

Maintaining apositive empathetic and professional attitude toward customers atalltimes. Buildsustainable relationships and trust with customer accounts throughopen and interactivecommunication. Handle customercomplaints and provide appropriate solutions and alternativeswithin the ti المزيد...

What You Will Do In This Role As a Customer Service/Technical Support Representative at Concentrix, you will: Interact with customers via inbound calls who have questions or concerns that require additional support. Achieve specific support and resolution on every call. Use sc المزيد...

Must Haves: 1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience IF no call center experience, ensure they are comfortable sitting in a chair all day, take breaks at scheduled times Positive attitude and abilit المزيد...

Requirements: High school diploma or equivalent (some positions may require a Bachelor's degree). Proven experience in a customer service or related role is often preferred . Excellent communication skills, both verbal and written. Empathy and patience when dealing with cu المزيد...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor المزيد...

Job Purpose Handle all types if SRs logged in CRM queues. Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training. Investigate all reopened cases in order to identify gaps for effective resolution. Assist المزيد...