وظائف Royal Service Agent Telephone Operator في الإمارات

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

We are seeking a dedicated and customeroriented Guest Service Agent (Arabic speaking) to join our team in Dubai United Arab Emirates. As the first point of contact for our guests you will play a crucial role in creating memorable experiences and ensuring guest satisfaction throughout their stay.Welc...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

A Guest Service Agent accepts delivers and responds to guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.What will I be doingAs a Guest Service Agent in Housekeeping you will mak...

We are seeking a bilingual (Mandarin Chinese and English) Customer Service Agent to join our team and deliver outstanding support to our international customers. The ideal candidate will have excellent communication skills in both languages and a passion for helping people. You will be responsible f...

EOE/AA/Disabled/VeteransWhat are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their comfort and satis...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.To...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industry...

What are we looking forFront Desk Receptionists at Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:Front Office...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and features within the chann...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled efficiently.Address gues...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

We are seeking a friendly and customer-focused Female Guest Service Agent to join our team in Dubai United Arab Emirates. As a Guest Service Agent you will be the first point of contact for our guests ensuring their stay is comfortable and memorable from check-in to check-out.Welcome and greet guest...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle guest inquiries in a...

The PositionTo perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards.KEY ROLES & RESPONSIBILITIESProcess all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per S...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industry...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Guest Service AgentRequirements: Hotel background/experience fluent in RussianCompensation:Basic Salary: AED 1800Language Allowance: AED 150Service ChargeAdditional incentives for upselling rooms o Benefits Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel...