وظائف وكيل خدمة رويال مشغل الهاتف في رأس الخيمة

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantHighlight import...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantHighlight import...

Consistently offer professional friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice....

Answer all incoming and internal calls promptly professionally and in accordance with luxury service standardsProvide accurate information about resort facilities services events dining options and operating hoursHandle guest requests efficiently and route them to the appropriate department (Houseke...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....