وظائف مهندس دعم الإنتاج في الإمارات

What we do:Halcyon is the industrys first dedicated adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.Who we are:Halcyon was formed in 2021 by a team of cyber industry veterans after battling the...

Project co-ordinationERP Level 1 supportMeeting with developers to discuss theproject requirements & workflowDefine detail project implementation plansServe as the lead contact for daily customerinteraction and implementation activitiesDevelop track and report keyimplementation progress metricsRole...

Key Responsibilities: Provide technical support to customers via phone email and live chat.Diagnose and troubleshoot software hardware and network issues.Document issues resolutions and maintain knowledge base articles.Escalate complex problems to appropriate teams while maintaining ownership until...

The Band 1 Desktop Technician will provide day to day localremote desktop support receive inbound calls answer questions troubleshoot and document steps performed to resolve challenges with hardware software and application issues in a ticketing system. The candidate will also need to facilitate...