وظائف وكيل خدمة الركاب في الإمارات

About the Role: The Guest Service Agent (Receptionist role) is the front liner under the general direction of the Front Office and within the limits of the established hotel policies and procedures who oversees and directs all aspects of the guest relation functions to achieve th المزيد...

الأدوار والمسؤوليات التعامل مع المكالمات الواردة ورسائل البريد الإلكتروني والرسائل بسرعة وباحترافية، وتقديم خدمة استثنائية للضيوف الناطقين بالعربية وغير الناطقين بها. العمل كحلقة وصل بين الضيوف والأقسام الداخلية (على سبيل المثال، التدبير المنزلي والهندسة والأطعمة والمشروبات) لضمان ت المزيد...

How does your working day look like Provide a friendly and delightful Hows it going to See you later for each guest during every interaction Demonstrate high product knowledge about the hotel its facilities along with surrounding areas to assist with guest inquiries Manage guest re المزيد...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle المزيد...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled effic المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S المزيد...

The Guest Service Agent is responsible for providing exceptional service to guests ensuring a pleasant and memorable experience at Emirates Park Zoo & Resort. This role involves welcoming guests handling requests resolving concerns and offering assistance in various aspects of the المزيد...

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable المزيد...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their co المزيد...